Welcome to Book In Portugal. We value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, and protect your personal information when using our platform for local bookings and experiences in Portugal.

1. Information We Collect

a) Information You Provide to Us

• Registration Information: When creating an account, we collect information such as your name, email address, phone number, postal address, and other contact details.
• Profile Information: Additional details you provide in your profile, such as your photo, date of birth, preferences, and interests.
• Payment Information: Credit card details or other payment information you provide when booking accommodations or experiences.
• Communications: Copies of communications exchanged through the platform, including messages between hosts and guests.

b) Information We Collect Automatically

• Usage Data: Information about your interaction with our platform, such as the pages you visit, the features you use, and the actions you take.
• Device Data: Information about the device you use to access the platform, including IP address, browser type, operating system, and device identifiers.

c) Information from Third Parties

• Social Networks: If you choose to connect your account on a social network (e.g., Facebook, Google) with our platform, we may collect information from that account, such as your name and email address.
• Other Users: Reviews, feedback, and other information provided by other users about their interactions with you on the platform.

How We Use Your Information

a) To Provide and Improve Our Services

• Account Management: To create and manage your account, authenticate your identity, and provide customer support.
• Booking Processing: To facilitate and process bookings of accommodations and experiences, including payment and confirmation.
• Communication: To send notifications, respond to inquiries, and provide important information about your account and bookings.
• Personalization: To personalize your experience on the platform based on your preferences and behavior.

b) For Marketing Purposes

• Promotions and Offers: To send information about products, services, promotions, and special offers that may interest you, as permitted by law.
• Research and Analysis: To conduct market research and analysis to improve and develop our services.

c) For Compliance and Security

• Legal Compliance: To comply with legal and regulatory obligations, such as fraud prevention, anti-money laundering, and other illegal activities.
• Security: To protect the security and integrity of our platform, investigate suspicious activities, and ensure the safety of our users.

3. Sharing Your Information

a) With Other Users

• Public Profiles: Information from your profile that is visible to other users, such as your name, photo, and profile descriptions.
• Bookings: Booking details shared between hosts and guests to facilitate the transaction.

b) With Service Providers

• Third-Party Services: We share information with service providers who help us provide, improve, and maintain our platform, such as payment processors, IT providers, and marketing services.

c) As Required by Law

• Legal Obligations: We may disclose personal information if necessary to comply with a legal obligation, protect the rights, property, or safety of the platform, our users, or third parties.

4. Your Rights

a) Access and Correction

• Access: You have the right to request a copy of your personal information that we hold.
• Correction: You have the right to correct any inaccurate or incomplete personal information.

b) Deletion and Restriction

• Deletion: You can request the deletion of your personal information unless it is necessary to retain such information for legal purposes.
• Restriction: You can request the restriction of the processing of your personal information under certain circumstances.

c) Portability

• Portability: You have the right to request that your personal information be transferred to another entity, where technically feasible.

5. Data Security

• Security Measures: We implement technical and organizational security measures to protect your personal information against unauthorized access, loss, destruction, or alteration.
• Access Limitation: Only authorized employees have access to personal information, and only to the extent necessary to perform their functions.

6. Data Retention

• Retention Period: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal obligations, resolve disputes, and enforce our agreements.
• Retention Criteria: The specific retention period depends on the nature of the information and the purposes for which it is processed.

7. International Transfers

• Transfers Outside the EU: If we transfer your personal information outside the European Economic Area (EEA), we will ensure that such information is protected in accordance with this Privacy Policy and applicable laws.

8. Cookies and Similar Technologies

• Cookies: We use cookies and similar technologies to enhance the functionality of the platform, analyze platform usage, and for marketing purposes (see our Cookies Policy).
• Cookie Options: You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of the platform.

9. Changes to the Privacy Policy

• Updates: We may update this Privacy Policy periodically to reflect changes in our privacy practices or applicable law. We will notify users of significant changes.
• Effective Date: The effective date of the updated Privacy Policy will be indicated at the top of the document.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.